phone shutdown when connect any charger

[RinCor]

cant charge while online but can charge when off, when is on any charger shutdown phone

[keren_ASUS]

Hi @RinCor
We apologize for the inconvenience this is causing you.
You will need to contact your nearest service center to get your phone serviced as this sounds like a hardware issue.
Thank you!

[willjoe2442]

A cell phone that shuts off while plugged into the charger will not recharge. The problem may be rooted in the charger but it's also possible that the phone itself is damaged.

Regards,
Will

[ASUS_Bot]

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