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People are unofficially fixing black crush but asus should have fixed it officially

jaykesharwani9
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not: in
Frequency of Occurrence:
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In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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It's just some small kernel tweak. Come on Asus you got a TEAM of developers yet you can't even fix Blackcrush aka colour banding issue. It's such a disgrace. What about customer satisfaction?


5 REPLIES 5

Danishblunt
Hall of Fame I
Calling it a small kernel tweak is probably a vast understatement but making tons of topics about it won't make them solve it faster. Gustav has forwarded it to the devs and I would assume they are working on it. If after A11 stable the color banding still isnt fixed then you can complain, but before that I'd say be patient.

ARP_ASUS
Community Legend II
Hi jaykesharwani9,
Make sure you are on latest software version which is .143 if not, you can check by
Go to setting => System => About => Software information.
If you phone is on the latest software version and still if you are facing black crush, 
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india

Aman89053
Rising Star II
ARP_ASUS

Hi jaykesharwani9,

Make sure you are on latest software version which is .143 if not, you can check by

Go to setting => System => About => Software information.

If you phone is on the latest software version and still if you are facing black crush, 

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india


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Are you a bot or real person??

Saifuddin
Zen Master III
Aman89053

https://zentalk.asus.com/en/discussion/comment/163916#Comment_163916

Are you a bot or real person??


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If its a genuine question then he is a person
If you trolling then i am literally laughing 😂😂