Network recived call problem

[Lamoul]

Please tell us some basic information before asking for help:
Model Name:ZS661KS
Firmware Version: Android 10( QKQ1.200419.002.WW_phone-17.0822.2005.11)
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
I have problem when i recived call from anyone i Can not hear the interlocutor and same situation for he Can not hear me , i tried to fix this problem by restore as default but still same problem, this problem coccured only with recived call but for outgoing call its no prblem











========================================

[Anders_ASUS]

Please wait for the FOTA and if it doesn't fix your issue, then we can check why
Thanks!