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Netflix playing only in SD since update to a11

stutruman
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Any ideas how to fix this? It was issue a fee updates ago but was resolved. Now only plays in sd
screenshot-20210808-202830755-281-29.jpg

31 REPLIES 31

Gustav_ASUS
Community Legend III
@stutruman Good to know, thanks for the quick reply.

stutruman
Star I
I still can't have it in hd though. I meant to say I've tried it multiple times but still no luck in getting hd playback

Gustav_ASUS

@stutruman Let me check and get back to you! Thanks for your patience so far.

Have you gotten the new FOTA? If not, please update to the latest WW-18.0410.2108.158 firmware using the UL file on our support website and see if your issue is resolved.

https://rog.asus.com/phones/rog-phone-3-model/helpdesk_bios

After updating, please perform the troubleshooting that we did earlier if needed. (Uninstalling Netflix, reinstalling etc.)


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Tried this....not working for me. Still stuck on Widewine L3!

Gustav_ASUS
Community Legend III
@stutruman Please check your inbox for a PM from me! 🙂
@borolekaustubh You as well. 🙂

werderweremem
Star I
Gustav_ASUS

@stutruman Please check your inbox for a PM from me! 🙂

@borolekaustubh You as well. 🙂


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i am having the same problem. can you help me too.. 😔 @Gustav_ASUS