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Kunai gamepad 3 (right controller problem)

aljay
Star III
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: 17.0823.2104.147
Rooted or not: no
Frequency of Occurrence: Using Kunai Gamepad 3
APP Name & APP Version (If your issue relates to the app): Before .147 firmware update, this controller worked in any games I played. But now after the update, only left controller buttons are working the rest in right controller is not responding both usb and bluetooth. Also my controller is Kunai 3 Gamepad not 2.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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screenshot-20210614-154301228.jpg
p-20210614-160057.jpg

1 REPLY 1

Anders_ASUS
Hall of Fame III
aljay

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3
  2. Firmware Version: 17.0823.2104.147
  3. Rooted or not: no
  4. Frequency of Occurrence: Using Kunai Gamepad 3
  5. APP Name & APP Version (If your issue relates to the app): Before .147 firmware update, this controller worked in any games I played. But now after the update, only left controller buttons are working the rest in right controller is not responding both usb and bluetooth. Also my controller is Kunai 3 Gamepad not 2.

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

screenshot-20210614-154301228.jpg

p-20210614-160057.jpg


Kunai gamepad 3 (right controller problem)
Please contact ASUS Service or the place of purchase