ASUS - ZenTalk

gauravraja89 · ‎09-07-2020

Can you please confirm it ... its hardware or software problem so i can take action ..if its software issue solve as soon as possible. Mods can u ask dev teams .. We all wanna know about it now its more than a month that disgusting still waiting for asus official statement ..

Buster · ‎09-07-2020

gauravraja89
Can you please confirm it ... its hardware or software problem so i can take action ..if its software issue solve as soon as possible. Mods can u ask dev teams .. We all wanna know about it now its more than a month that disgusting still waiting for asus official statement ..

Is "Black crush" hardware or software related ?

It's mostly a software issue I have a temporary solution just go to PlayStore and download screen balance app set ur preference and it might do the trick for u .

ARP_ASUS · ‎09-10-2020

Hi,
We can't commit right now, we are currently looking into it for Black crush issue.
Thanks for your patience.
It would be helpful if you can provide App screenshot where you are facing this.
Also, make sure your phone is updated to .58 as of now.

sanjaykr_kundu · ‎09-17-2020

ARP_ASUS
Hi,
We can't commit right now, we are currently looking into it for Black crush issue.
Thanks for your patience.
It would be helpful if you can provide App screenshot where you are facing this.
Also, make sure your phone is updated to .58 as of now.

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Hello @ARP_ASUS ,
with due respect, there are enough screenshot and reference uploaded in different threads to investigate the issue. Black crush issue is seen almost everywhere (Instagram, Facebook, most of the games e.g. PUBG, MCOC, COD) your engineer/QA team could easily reproduce it.