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Heavy black crush issue...Asus plz solve or replace my Rog 3

Please tell us some basic information before asking for help:
Model Name:Rog 3
Firmware Version:ww_17.0823.2007.47
Rooted or not:not
Frequency of Occurrence:very frequent
APP Name & APP Version (If your issue relates to the app):youtube, prime, hotstar, netflix, every app with dark scene
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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7 REPLIES 7

AmitGarde
Community Legend II
Chadi

https://zentalk.asus.com/en/discussion/comment/106338#Comment_106338

I hope so since I'm already halfway my 7-day warranty. If it won't be fixed soon I'll make sure that I get refunded for this...


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Yes you can do this refund process as early as possible and wait until fix is provided by asus and the day fix is provided u can again decide to buy it also i may suggest you tommorow there is launch of zenfone 7 pro so think on it 😜 flip camera and much more with no notch or punch hole design 😊 coz asus is very good at premium smartphones if you are not a lot gamer i would recommend you get ur refund and wait for fix and later decide between various models
Thanks !

Chadi
Star II
amitgarde3

https://zentalk.asus.com/en/discussion/comment/106345#Comment_106345

Yes you can do this refund process as early as possible and wait until fix is provided by asus and the day fix is provided u can again decide to buy it also i may suggest you tommorow there is launch of zenfone 7 pro so think on it 😜 flip camera and much more with no notch or punch hole design 😊 coz asus is very good at premium smartphones if you are not a lot gamer i would recommend you get ur refund and wait for fix and later decide between various models

Thanks !


View post
Thanks for the recommendation.

Gustav_ASUS
Community Legend III
Please use this thread instead, so we can keep the discussion about black crush in one place: https://zentalk.asus.com/en/discussion/33479/rog-3-suffers-from-heavy-black-crush-issue
I'm locking this one in the meantime.