Fingerprint is not working properly...

[bhatprince09]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version: v02.01.01.21
Rooted or not: yes
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Fingerprint issue

[ARP_ASUS]

Hi,
Can you please elaborate what exactly is the issue?
Try removing fingerprint and redo the process, also try an alternate finger to test.
Make sure you are on latest software version which is .143 if not, you can check by
Go to setting => System => About => Software information.