Dark and sometimes green screen when activating the device

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09-03-2020 07:01 AM
Please tell us some basic information before asking for help:
Model Name: ZS661KS
Firmware Version: .58
Rooted or not: Not root
Frequency of Occurrence: 2-3 times a day
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi, I've been with the phone for a week, and sometimes when I reactivate the screen, it looks very dark, sometimes it looks completely green. It can be solved by turning the screen off and on again, but does it happen to someone else? Hope they can fix it.
Model Name: ZS661KS
Firmware Version: .58
Rooted or not: Not root
Frequency of Occurrence: 2-3 times a day
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi, I've been with the phone for a week, and sometimes when I reactivate the screen, it looks very dark, sometimes it looks completely green. It can be solved by turning the screen off and on again, but does it happen to someone else? Hope they can fix it.
1 REPLY 1

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09-16-2020 06:59 AM
Does this happen often? Do you think you can capture/record it with another device?
