Camera error (Camera is not Ready, Please Try Again Later)

[diancasella]

Please help, i cant use my camera on rog phone 3, it says "camera is not ready, please try again later". I'm also can't use the flashlight because of it, there is a text under the flashlight icon that said "camera in use" i got frustrated, i dont know how to fix it please help!

[CHOOZR]

try go clearing cache?
settings => advanced => mobile manager => cleanup

[diancasella]

CHOOZR

try go clearing cache?

settings => advanced => mobile manager => cleanup

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I already try this, its still doesnt fix the problem

[diancasella]

Saifuddin

https://zentalk.asus.com/en/discussion/comment/192065#Comment_192065

Its becoz some app opened in background is using camera , like whatsapp using camera and close is via swipe up but didn't closed it properly so situation like this is causing you issues , nothing wrong with software

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But how do i know which app is causing the problem ?

[Irene2_ASUS]

Hi @diancasella ,
Does the issue appear on the stock camera only or on other camera apps (e,g. Instagram) as well?
You can try these troubleshooting steps:
1.Please try clearing cache & storage of Camera app (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), then if is also related to some app, try to re-install 3rd party camera apps and check again.
3. Also, if the error persist I will recommend you to try a Factory Reset. Please remember to back up your data before performing a factory reset.
Settings>System>Reset options>Erase all data(factory reset)

[diancasella]

Irene2_ASUS

Hi @diancasella ,

Does the issue appear on the stock camera only or on other camera apps (e,g. Instagram) as well?

You can try these troubleshooting steps:

1.Please try clearing cache & storage of Camera app (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), then if is also related to some app, try to re-install 3rd party camera apps and check again.

3. Also, if the error persist I will recommend you to try a Factory Reset. Please remember to back up your data before performing a factory reset.

Settings>System>Reset options>Erase all data(factory reset)

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This also happen to another app. But, for now my camera somehow working again without me doing anything. I don't know what will i do if it happen again in the future.