Blinking red light after battery die at 0%

[Edmund_CPN]

Please tell us some basic information before asking for help:
Model Name: ROG Phone 3 Strix
Firmware Version: 17.0823.2012.122
Rooted or not: Not Rooted
Frequency of Occurrence: First time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I saw some post about rog phone battery die at 0% will cause the phone not about to boot up after plug in the charger and the phone will blink red light repeatedly. So I want to test my ROG Phone 3 and I let the battery die at 0%, then I plug in the charger but my phone is not boot to the charging screen, my rog phone 3 just keep blink red light around 10min. After 10min only able to boot to the charging screen.

I hope everyone who saw this post do this test on your phone and post your result here.

For ASUS, I hope you give a very good explanation about this issue, because I saw you just ignore the user who have this issue. This issue clearly is not normal, please reply ASAP.

[Danishblunt]

Edmund CPN

https://zentalk.asus.com/en/discussion/comment/142954#Comment_142954

https://zentalk.asus.com/en/discussion/36363/asus-rog-phone-3s-battery-died-wont-startup-red-light-b...

First of all, you are not the ASUS staff and that's just your opinion. I know need take some time to power the display, but it does not take around 10 min to power on the screen and see it is charging and the battery is 0%. When battery die, normally you just plug in the charger, and the phone will immediately boot to the charging screen and it will show "charging at 0%". I don't know how many phone you use before, but every phone I use all work like this. If you telling me it is normal to wait 10min to see the screen when my phone battery die, ASUS has some serious problem when develop this phone.

By the way, please click the link and see the other guy with the same issue. Please do let me know many phone do you used before and what phone are you using right now.

View post

He doesnt need to be from the asus team to apply basic knowlegde.
Batteries need a certain amount of voltage to power on parts.

[Edmund_CPN]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/142959#Comment_142959

He doesnt need to be from the asus team to apply basic knowlegde.

Batteries need a certain amount of voltage to power on parts.

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So you telling me when you power on any device while plugged in the charger, it will take 10 min to boot up? Do you know what is basic knowledge? Basic knowledge is when you plugged in the charger, the phone will boot up immediately. I don't know what kind of second rated phone you guys used before, but I can ensure you that the phone will boot up when plugged in the charger. If you think wait 10 min to boot up the phone is normal, then that is your opinion, please don't apply your "basic knowledge" on me. This phone is the most expensive phone I bought ever and it have the latest technology, it should not require 10 min to boot up when battery die while plugged in the charger, it does not even happened on the shitty ass phone I have before. Don't say 10 min, even 5 min also is not acceptable.

I'm not here to argue with you guys, it is pointless. Why don't you test your phone and tell me how long does it take to boot up when battery die at 0%.

[Edmund_CPN]

gugul

https://zentalk.asus.com/en/discussion/comment/142959#Comment_142959

I'm not an Asus staff for sure. But as I have the device currently in use, I just thought that I was eligible to answer this thing. Well This is my 10th device and if I talk about facing this thing in my previous devices, let me just tell you, I don't take my device that low. But a couple of times I had to and 7 out of 9 devices booted up after 5min. So I think that's a pretty normal behaviour.

The post of the other guy was serious because in his case it booted up after 1 hour. So there's a difference in between one hour and 10mins.

You need to check the frequency of occurrence too. A one time occurence doesn't make it a bug or a problem. Repeated occurence does.

Anyways If it bothers you then definitely it's an issue for you and I hope mods will clarify this ASAP.

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You will be eligible to answer my question, when you tested your phone. If it does not require 5-10 min to boot up the phone when battery die, then you got no right to answer. But if it take 5-10 min to boot up or even more, then you are eligible to answer the question. It does not matter 1 hour or 5 min, like I say every phone I used before don't have this kind of issue. This ROG 3 have the latest technology, that why I think this is an issue.

If you think that is normal then please keep it to yourself, or at least test your phone first before try to make me feel bad to raise this issue. By the way, I would love to see the manual you taking about. If you want to shut me up, at least give me some fact, don't just say something with anything.

[Danishblunt]

Edmund CPN

https://zentalk.asus.com/en/discussion/comment/143038#Comment_143038

So you telling me when you power on any device while plugged in the charger, it will take 10 min to boot up? Do you know what is basic knowledge? Basic knowledge is when you plugged in the charger, the phone will boot up immediately. I don't know what kind of second rated phone you guys used before, but I can ensure you that the phone will boot up when plugged in the charger. If you think wait 10 min to boot up the phone is normal, then that is your opinion, please don't apply your "basic knowledge" on me. This phone is the most expensive phone I bought ever and it have the latest technology, it should not require 10 min to boot up when battery die while plugged in the charger, it does not even happened on the shitty ass phone I have before. Don't say 10 min, even 5 min also is not acceptable.

I'm not here to argue with you guys, it is pointless. Why don't you test your phone and tell me how long does it take to boot up when battery die at 0%.

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I don't care the slightest about your lack of understanding how electronics work. ASUS went out of their way to ensure you cannot do dumb idiotic things to ruin the battery such as trying to jumpstart a phone at extremely low capacity. It also prevents things like this:
https://www.ifixit.com/Answers/View/446165/My+battery+died+to+0+and+won't+charge+now,+wired+nor+wire...
https://smartmobilephonesolutions.com/content/my-phone-died-and-now-wont-power-on-or-charge-heres-ho...
Just because you're ignorant doesn't mean you should go ahead on the forums and make a clown out of yourself. So get your igorant ass down your high horse and be quiet.

[Edmund_CPN]

nightmaster552

https://zentalk.asus.com/en/discussion/comment/143045#Comment_143045

I don't care the slightest about your lack of understanding how electronics work. ASUS went out of their way to ensure you cannot do dumb idiotic things to ruin the battery such as trying to jumpstart a phone at extremely low capacity. It also prevents things like this:

https://www.ifixit.com/Answers/View/446165/My+battery+died+to+0+and+won't+charge+now,+wired+nor+wire...

https://smartmobilephonesolutions.com/content/my-phone-died-and-now-wont-power-on-or-charge-heres-ho...

Just because you're ignorant doesn't mean you should go ahead on the forums and make a clown out of yourself. So get your igorant ass down your high horse and be quiet.

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Like I say earlier, your are not ASUS staff your opinion mean jack squat to me. Im not here to argue with you.

Nodoby say anything about jumpstart the phone. I'm talking about after the battery die, the screen does not even show the charging screen when I plugged in the charger.