This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Battery drain and heat issue

harrysaju29
Star I
Please tell us some basic information before asking for help:
Model Name: ZS661KS
Firmware Version: WW_17.0823.2009.99
Rooted or not: NO
Frequency of Occurrence:. FROM DAY ONE.
APP Name & APP Version (If your issue relates to the app): NOTHING SPECIFIC
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

2 REPLIES 2

harrysaju29
Star I
Someone help with this. I'm feeling so bad about this. I was ASUS ZENFONE MAX PRO M2 USER. My older phone is still with me it's a 5000mah phone still this 6000mah ROG 3 can't race with my old phone.
And heat issue the left side Aerodynamic system it's getting too hot even for normal whatsapp use.
Sometimes the screen get strucked like something. I can't do anything for few seconds. It's just my second with this phone. Please help.


ARP_ASUS
Community Legend II
Hi, when you say that your SOT(Screen on Time) has gone down, can you share the SOT after trying the below:
1. Charge the battery to 100% & use as per your normal usage pattern
2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph
3. settings => Battery => Check the screen & share the same

For heat, can you open the Armory crate App and share a screenshot.