Backup screen stuck

[harshpatel24121]

I have software issue... When i try to use asus local backup for otg (sandisk 2in1 type c to usb pendrive 64gb)

Local backup calculating screen stuck every time.... I tried 3 times... One time i waited 3-4 hrs still it shows calculating

[ARP_ASUS]

Hi,
Can you share the screen where its stuck also your phone's software version.
I have tried the same and it works for me. My phone is on latest .122

[harshpatel24121]

ARP_ASUS

Hi,

Can you share the screen where its stuck also your phone's software version.

I have tried the same and it works for me. My phone is on latest .122

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I dont have screenshot now .. but it stuck evwry time in "calculating"