Asus Rog Phone 3 - Strix System Update issue.

[TX11559]

Please tell us some basic information before asking for help:
Model Name: Asus rog Phone 3 - Strix Tencent Edition
Rooted or not: Not sure (Global Rom)
Hello, I have some questions about my Phone.
I have recently got from Ebay the Asus Rog 3 Phone - Strix edition Tencent Version. I choice it because it was cheaper, I was doing some digging and found that the issue might be the companies for the communication. I am from Israel so this issue was irrelevant, and this is why I choose this phone.

Anyway, the system version number is 17.0823.2007.32, when I try to update it says it is up to date, however I see other versions out there so :

1) how can I update my system ?
2) sorry to ask, is the tencent version a real ASUS phone ? because on their website I see there is republic of gamers and none tecent, so got confused.

Will add more info / pictures if needed, thanks.

[GREEKLEADER]

TX11559

https://zentalk.asus.com/en/discussion/comment/148421#Comment_148421

Very well, thanks!

I feel quite stupid now, however it does saves a lot of money! shipping global was way expensive and the product is expensive, however the device works perfect!

View post

I'm glad to hear that,enjoy this beast of a phone then!

[Danishblunt]

TX11559

https://zentalk.asus.com/en/discussion/comment/148421#Comment_148421

Very well, thanks!

I feel quite stupid now, however it does saves a lot of money! shipping global was way expensive and the product is expensive, however the device works perfect!

View post

Be aware that tencent phones with global rom have a tendency to cause issues. Tons of users here got all kinds of problems with these types of phones, some being insane battery drain, bad performance, speaker issues, microphone issues, L3 widevine problems, touch issues and so on.
Sadly ASUS only lets you unlock the bootloader once, meaning you cannot root and fix ur phone either as it has been unlocked then relocked again, also you have no warranty either on tencent phones to begin with.

[TX11559]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/148425#Comment_148425

Be aware that tencent phones with global rom have a tendency to cause issues. Tons of users here got all kinds of problems with these types of phones, some being insane battery drain, bad performance, speaker issues, microphone issues, L3 widevine problems, touch issues and so on.

Sadly ASUS only lets you unlock the bootloader once, meaning you cannot root and fix ur phone either as it has been unlocked then relocked again, also you have no warranty either on tencent phones to begin with.

View post

Perfect, so I am even more fucked up, well already got the phone and probably can't return it (since it was opened and used), however I didn't find any issues yet so...shame.

I don't understand Asus to be honest, they could have stop this from happening or at-least offer a solution.

[TX11559]

GREEKLEADER

https://zentalk.asus.com/en/discussion/comment/148425#Comment_148425

I'm glad to hear that,enjoy this beast of a phone then!

View post

Thank you!

Ok guys, I tried to do it manually and it worked! ^_^

Thank you both for your answers, everything seems to work fine now.

[Danishblunt]

TX11559

https://zentalk.asus.com/en/discussion/comment/148433#Comment_148433

Perfect, so I am even more fucked up, well already got the phone and probably can't return it (since it was opened and used), however I didn't find any issues yet so...shame.

I don't understand Asus to be honest, they could have stop this from happening or at-least offer a solution.

View post

They do warn people about those phones on stickies and they did prevent it to some degrees but people found workarounds. If anyone is to blame it's the chinese market that try to oversell these tencent phones as "global versions".