Asus rog phone 3 not getting charged

[luckyvivek1995]

Please tell us some basic information before asking for help:
Model Name: Asus Rog phone 3
Firmware Version:.122
Rooted or not:Not
Frequency of Occurrence: from today
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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It's not getting charged with asus charger . I checked the charger but there was no issue. It was getting charged, around 90% , when I unplugged it from charger to make a call, but after that it just stopped charging.please help me with the issue. @Gustav_ASUS

[rishishahu112]

Gustav_ASUS

@widjaja.marcel Sure!

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Can you send the the fix too i am having the same problem @Gustav_ASUS

[tonyzyis]

tvnaymad

@Gustav_ASUS could you send it to me also ? I have the same problem ... my phone doesnt charge with original charger.

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I have same issues! please help 😞
it happened after using slow mode charging.

[tonyzyis]

tonyzyis

https://zentalk.asus.com/en/discussion/comment/145026#Comment_145026

I have same issues! please help 😞

it happened after using slow mode charging.

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@Gustav_ASUS Help!

[Gustav_ASUS]

@tonyzyis Check your inbox. 🙂

[khanf0673]

I have same problem plz help me
BaseBand version - M3.33.18.10-Obiwan_001741
I have done wipe chatche and all reset phone too nothing is effective please help me