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ZENPAD 3S 10 OBSOLESCENCE

Nordik_Kid
Star I
I bought this Zenpad 3s 10 about 3 years ago. The very last O/S is 7.0.
Google One is asking for Android 7.1.1 to be able to backup data.

Do I understand that my Zenpad is already obsolete?

Asus, I was confident buying your products and hope to have a better support through regular Android version update...
Do I have to consider that Asus is leaving behind their Customers who put their trust in their products???
Customer service, any solution???
1 REPLY 1

Christine_ASUS
Community Legend II
Hi Nordik Kid
Thank you for your asking. For Z500M, ASUS had provided system maintenance from 2016/08 to 2018/07 and there will no longer be any system updates and maintenance. Sorry for any inconvenience it may cause. Thank you for your understanding and support.
#ASUS ZenPad 3S 10(Z500M)
https://www.asus.com/supportonly/ASUS%20ZenPad%203S%2010(Z500M)/HelpDesk_BIOS/