12-11-202004:19 PM - last edited on 01-16-202404:21 PM by ZenBot
I bought this Zenpad 3s 10 about 3 years ago. The very last O/S is 7.0. Google One is asking for Android 7.1.1 to be able to backup data.
Do I understand that my Zenpad is already obsolete?
Asus, I was confident buying your products and hope to have a better support through regular Android version update... Do I have to consider that Asus is leaving behind their Customers who put their trust in their products??? Customer service, any solution???
Hi Nordik Kid Thank you for your asking. For Z500M, ASUS had provided system maintenance from 2016/08 to 2018/07 and there will no longer be any system updates and maintenance. Sorry for any inconvenience it may cause. Thank you for your understanding and support. #ASUS ZenPad 3S 10(Z500M) https://www.asus.com/supportonly/ASUS%20ZenPad%203S%2010(Z500M)/HelpDesk_BIOS/