Please tell us some basic information before asking for help: Unlock a Zenfone device
Model Name: Zonfone 2 ZE551KL
Firmware Version: ww21.40.1220.2181_20170805
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device Tool
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I received error as in attached screenshot " An unknown error occurs, which may be a network connection issues. please wait and try again later". I never unlocked this device.
