Wifi problem

[dzheyehmn]

Model: ZE552KL
RAM: 4GB
Firmware/App Version: Android 8.0.0
Location: Philippines
Frequency of Occurrence: Always
Rooted: No
App Name:
Description: Wifi reception is weak. Frequently disconnects from my router without apparent reasons.

[ServiceH_ASUS]

Hi dzheyehmn Good day Please help to confirm your model. ZE552KL or ZE553KL ? What's your phone’s firmware version (Settings > About > Software information > Build number) When does this WiFi problem start to occur? Does this problem occur even when you connect to different router? Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163) Thank you:)