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Why their is no updates for ASUS ZENFONE 2

menaha1982_bs
Star I
Their is no updates for this Asus ZenFone 2 from the date we bought this phone. Since now their no system updates. Why
4 REPLIES 4

Afunmai
Star I
Is there a Android Nougat update available for ZenFone 2 ze551ml?

chrissy
Star III
Dude surley you don't expect Asus to support this phone still, it's a 5 year old phone.
Visit asus.com/us/support
Click Zenfone and then you'll see multiple Zenfone. Underneath you'll see a "How to find Model name" . It's important you find out which model number belong to your phone because you have the World Wide ROM, the Chinese ROM and the Japanese ROM. If you're from Europe and you download the Chinese ROM, you'll most likely brick your phone for downloading another regions ROM,
Then click on Driver & Tools and then you'll see Bios and Firmware, click on that and then you'll be able to see a list of firmware updates avaiable for that phone.
Download the firmware onto your PC, ( dont unzip it) plug your phone into your PC and then either drag it into the phones internal storage or micro SD card ( alternatively you can just download it straight on your phone from visting the website on your phone's browser)
Once done. Restart your phone and then once restarted you should get a notifcation appear saying an update has been detected.
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Obviously don't expect Android 8.0 or above for this phone. The last official update (supported by Asus) for this phone is Android M if you want anything higher, you can do but that's up to you. You will end up flashing your phone and unlocking the bootloader and if you do, there's a chance you could end up bricking your phone.... That's entirely down to you


Manhar
Star I
How I update my mobile?

Christine_ASUS
Community Legend II
Hi friends
Thank you all for your asking. To update your firmware, chrissy replied a pretty complete answer for you. Kindly check on the official site of your model and go to BIOS pages for downloading your firmware.
#Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/ 
#Your current firmware version
Settings>System>About Phone>Software information
#ZE550ML Firmware Spot
https://www.asus.com/Phone/ZenFone_2_ZE550ML/HelpDesk_BIOS/
#ZE551ML Firmware Spot
https://www.asus.com/us/Phone/ZenFone_2_ZE551ML/HelpDesk_BIOS/

Kindly read the upgrade guide of each firmware version in the BIOS page of the official website.
#Firmware Update Guide
https://www.asus.com/support/FAQ/1009748/