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Screen doesn't switch off

office_SZ11
Star II
Model: ZE551ML
RAM: 4G
Firmware/APP Version: 6.0.1
Frequency of Occurrence: always
Rooted: No
APP Name:

Zenfone 2 de luxe. 4/64 GB. Android 6.0.1. The screen does not switch off after 15/30/60...seconds regardless of settings. It also doesn't switch off after I pick up a connection--it blinks erratically. Can somebody help me please?
5 REPLIES 5

Go to DEVELOPERS OPTION & disable STAY AWAKE option

gokulnath_kng
Star I
Model Zenfone 5z  My mobile twins app not working twins app also not open . Can somebody help me please

office_SZ11
Star II
@ansari.farhan144 Thank you for your reply. The matter is solved. The faulty USB/charging module got exchanged. Also the power consumption decresed significantly. Unfortunetely quick charge doesn't work now. Well... an old device must have it's problems.

guccibob54
Star I
I have the same problem my screen does not turn off