09-06-2024 05:55 PM
The apps that came with my ProArt p16 didn't work/install properly so I uninstalled them, I'm really curious about both Musetree and Storycube but now I can't see them available in Creative Land section of the ProArt hub.
I was able to find Storycube on Asus website (but it doesn't work yet...) but no sign of Musetree, does anyone know how to move forward from here?
Solved! Go to Solution.
09-10-2024 10:46 PM
09-06-2024 11:03 PM
Same problem here. I wrote to support about it telling them that i had to do a factory reset on the laptop an now musetree is not available. They posted a question whether i did a clean install and closed the request.
I still do not know what to do about it.
09-08-2024 05:43 PM
@fanzola
May I know the complete model of the laptop you are using?
How to find Model Name
To avoid any misunderstanding, may I confirm that you are inquiring about where to download Musetree and how to install it?
09-09-2024 02:15 PM
Hi @Falcon_ASUS , thanks for writing!
This is H7606WI-PB99T
And yes, I'm primarily inquiring about how to get Musetree back, It seemed to get locked updating and never worked, so my instinct was to uninstall and reinstall but I can't find it anywere.
Aside from that, Storycube is unresponsive, it just shows a black window with the logo and never does anything else, I did find the installer for it though but that's all it does. It is topic for another thread I presume.
Thanks again for writing!
09-09-2024 05:36 PM
@fanzola
I have forwarded the issue you reported to the technical team for confirmation.
If there are any updates or progress, I will promptly notify you.
Regarding Storycube, may I ask if removing and reinstalling it improves the situation?
How to Update and Uninstall StoryCube