İnstagram
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09-23-2019 06:33 PM
APP Name: İnstagram
Rooted: No
Frequency of Occurrence: Always
Firmware/APP Version: 112.0.0.29.121
Model: ZE551ML
RAM: 4G
Last edited by iskendercinar98 on 2019/9/27 14:33 İnstagram videolarını oynatırken sesi açtığımda videoyu kasıyor ve oynatmıyor. Ama sessizken videoda bir sorun yok. İn english: When I turn on the sound while playing Instagram videos, the video does not play. But there's nothing wrong with the video when it's quiet
Rooted: No
Frequency of Occurrence: Always
Firmware/APP Version: 112.0.0.29.121
Model: ZE551ML
RAM: 4G
Last edited by iskendercinar98 on 2019/9/27 14:33 İnstagram videolarını oynatırken sesi açtığımda videoyu kasıyor ve oynatmıyor. Ama sessizken videoda bir sorun yok. İn english: When I turn on the sound while playing Instagram videos, the video does not play. But there's nothing wrong with the video when it's quiet
8 REPLIES 8
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10-09-2019 02:40 AM
Hi iskendercinar98
Good day.
We are sorry to hear that you are having this issue.
Can you help me confirm your phone's firmware version and app's version?
Please kindly try to restore İnstagram app and clear data and cache.
(settings > apps & notifications > app info> camera > storage & memory >clear data and cache.
Thank you:)
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10-10-2019 02:32 PM
Whatsapp +22790909620 ratcom
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10-15-2019 04:54 AM
I too have the same problem, I have tried everything but nothing is working
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10-23-2019 07:15 AM
I have the same problem and I did all of the things you recommended but still have the problem on instagram. Videos play without sound, but when i open the voice, it stops. Twitter, youtube and netflix works fine, but not instagram videos 😞
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