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Help G14 BSOD or black screen freezes every hour

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
2 REPLIES 2

RAJU_MSC_MATHEM
Zen Master I
jeffreyferinga
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:


Help G14 BSOD or black screen freezes every hour
for black screen issue , you need to install compatible graphics driver .
For BSOD issues , we need to analyze the memory dump files to get root cause of bsod

Blake_ASUS
Community Legend II
Hi Jeffrey,
Which model do you have? GA401LV?LI?LU?
And please share the error message of BSOD if possible.
Thank you.