FN+Arrow Keys no longer change aura brightness of the keyboard_ Brand New Asus TUF A15 FA506QM

[rnogueira611]

System: Windows 10 Pro 64bits
Battery or AC: Both
Model: Asus TUF A15 FA506QM (R7 5800H + RTX 3060 + 16gb 3200mhz)
Frequency of occurrence: Always happening, since a few days ago
Reset OS: Not yet
Screenshot or video: -
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Detailed description：Every Hotkey works perfectly, including the FN+RIGHT/LEFT hotkey to change the aura mode, but the FN+UP/DOWN stopped working a few days, I haven't done anything in particular to cause this problem, the pc is brand new, i got it 10 days ago, it is pretty much stock.
Help please.
Also, when I run diagnostics on MyAsus app, it doesn't let me see the result for some reason.

[niceshim]

I'm using FA506QM and I also met this issue. How can I fix it?

[Blake_ASUS]

niceshim

I'm using FA506QM and I also met this issue. How can I fix it?

View post

Hi there,
Please share the product SN with me in the PM I send you.
Thank you.

[kriko1]

Im using FA506Qm, but after new bios 305 version is not verry good for me... Someone have FA506QMAS304.zip ?

[kriko1]

Hi Blake, can you fix this issue for me i will send you my sn.

[kriko1]

puiholam2-c

So I suppose no one has the backed up 304 driver?

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Can you send me  FA506QMAS304 if you found it?