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Energy problem

Star I
Model: ZE552KL
Firmware/App Version: idk
Frequency of Occurrence: always
Rooted: Yes
App Name:
Description: My cellphone seems to have energy problems, hardly ever it goes up but it normally doesn't pass from the asus screen, I recently replaced the screen and the battery thinking that it would solve something but it didn't and realize that this problem was happening


Star III
Hi leiradonardem Good day What's your phone’s firmware version (Settings > About > Software information > Build number) Are you talking about the battery problem? What do you mean that it goes up but it normally doesn't pass from the asus screen? Could you describe more clearly? Thank you!

Star I
I mean that it acts like it have a bootloop without the charger, but when plugged in after rebooting once or twice it runs normally but just with the charger connected. My brother said that it could be a problem while managing the battery's energy because we changed the battery for a new one and still happening the same. I'll try to get the information you requested me in some hours