Armoury Crate Glitch or Real issue !?

[Justim]

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
My model is ASUS ROG ZEPHYRUS G GA502 , specs in Screen shot .
frequency of occurrence - Everytime
My CPU frequency is stuck at 1700 during turbo mode which makes gaming experience suffer a lot , for about 20-30 fps . But in windows mode it reaches to high 3000s . Isn't Turbo mode supposed to give better Performance ?? I recently bought this laptop for my nephew ( 3 weeks ago ) . Also i tried to play on windows mode it works great but sometimes the cpu frequency dips to 400 which is kinda expected to be in windows mode . Help pls! I need to know the real issue before making any further decisions .


d description：

[Justim]

For anymore information required . Please leave a comment regarding the same . I will provide any information i can .

[Blake_ASUS]

Hello Justim,
Please kindly provide SN in the PM I send you.
May I have the game and it's version of it you are playing ?
Screenshot of the game would be helpful as well.
Also, the screenshot you were provided, is under idle, when no other program were running in the background?
Thank you.