This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

RT-BE7200 Random disconnections

shileno
Star I

Hi, I have an AIMesh setup with two RT-BE7200 for a few weeks already and clients suddenly lose the WiFi connection.

Symptoms are very similar to this thread https://zentalk.asus.com/t5/networking/rt-be92u-on-going-random-losses-of-internet-wan-access/td-p/4...

So I was looking at maybe applying the same solution, but I noticed something weird. The firmware on my router (auto updated via the UI) shows this firmware installed in both routers:

 RT-BE7200 : 3.0.0.6.102_37103-g8c8d7fb_980-gbd310_BB0B

But looking at the Support/Download page of the model, the latest firmware listed is a different one:

ASUS RT-BE7200 Firmware version 3.0.0.6.102_37094

Does it have the proper firmware? Should I manually install the one in the router support page? Is it safe?

Thank you all in advance.

6 REPLIES 6

samuelallen5
Star I

Your routers may have received a staged or region-specific firmware update. Before downgrading, try rebooting and checking for changelogs or ASUS support confirmation. If issues persist, a manual reinstall or factory reset might help. Troubleshooting this can be as tricky as picking the best In N Out shake flavor have you noticed if disconnects are tied to specific devices or bands?

Yeah, will try the factory reset/reinstall.

The disconnects are in both bands and different devices (smartphone, chromecast, game console)

Thanks!