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X670E-PLUS frequent BSODs with NVME RAID turned on

megasys
Star I

Hello,

For the past few weeks I have been facing several BSODs per day.

After turning off NVME RAID in the BIOS, the BSODs disappeared completely and everything works fine (I waited three days, no BSOD).
After turning NVME RAID back on, the BSODs appear again.

I had a similar problem before, but now I don't see disk warnings in the Windows system log, only BSODs. The previous solution (updating the BIOS) did resolve the disk warnings, but a few BSODs continued to occur every month, increasing to multiple times a day in recent weeks.

Please help to solve this BSOD problem which makes NVME RAID unusable.

Previous issue report:

https://zentalk.asus.com/t5/motherboards/disk-warnings-in-event-log-and-random-system-crashes-on-x67...

 

System info:

* RAID driver version: 9.3.3.00057
* Motherboard: ASUS TUF GAMING X670E-PLUS with BIOS version 3040
* CPU: AMD Ryzen 9 7950X
* RAM: 64 GB (2x 32 GB 6000 MT/s Kingston Fury, KF560C36BBEK2-64)
* GPU: GeForce GTX 1060
* OS: Windows 11 Pro 64-bit (10.0.26100 build 26100)
* NVME drives: 3x Samsung SSD 990 PRO 1TB (2 of them in RAID 1)

 

BSOD entry from the Windows Event Log:

 

  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting"
      Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
    <EventID>1001</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2024-11-04T17:25:54.3835194Z" />
    <EventRecordID>16102</EventRecordID>
    <Correlation />
    <Execution ProcessID="1988" ThreadID="1992" />
    <Channel>System</Channel>
    <Computer>BalazsHomePC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="param1">0x00000139 (0x0000000000000003, 0xffffeb8ae5abf1d0, 0xffffeb8ae5abf128,
      0x0000000000000000)</Data>
    <Data Name="param2">C:\WINDOWS\Minidump\110424-12250-01.dmp</Data>
    <Data Name="param3">8cb129e9-4f54-4da1-9f40-7d9b4ac5aed5</Data>
  </EventData>
</Event>

 

1 REPLY 1

Jiaszzz_ASUS
Moderator
Moderator

Hello @megasys 

Thank you for reaching out to us.
Based on the information you provided, BIOS version 3040 is not available on the TUF GAMING X670E-PLUS support page.

We recommend you keep your system up to date by installing the latest BIOS, including beta versions, to benefit from improved functionality and performance enhancements.
Please refer to the BIOS update guidance and note that updating the BIOS may carry a risk of boot issues, so be sure to back up your data beforehand.

Regarding the Windows Event Log, error code 0x00000139 is commonly associated with system drivers, hardware compatibility, or memory issues.
In addition to updating the BIOS from the official support page, please check that the SSD is properly installed, use a disk diagnostic tool to verify the NVMe drive’s health, and ensure all drivers are up to date from the TUF GAMING X670E-PLUS support page or the SSD's site. If necessary, try cross-testing with different M.2 slots or other SSDs.

Thank you.