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New monitor

WondaMike
Star I

I just ordered a monitor, entered all my credit card info, hit send, and it’s not showing as a purchase. No order number, no message that it was placed successfully.  Can someone help?

1 REPLY 1

Aureliannn_ASUS
Moderator
Moderator

Hi @WondaMike ,

according to your question, may I know which website you used to order the product?

Could you provide the website link?

Please check your email account for any confirmation emails from the ordering website or merchant.

Sometimes, confirmation emails may end up in the spam or other folders, so please check carefully.

Have you registered an account on that website? If so, please log in and check your order history.

Thank you.