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I can not Register my monitor

Ahmed123
Star I

 I tried to register my product and I get a message that the serial number is incorrect.

My product is monitor

PG39WCDM

1 REPLY 1

Aureliannn_ASUS
Moderator
Moderator

Hi @Ahmed123 ,

Thank you for your inquiry.

Our team has confirmed that the product registration page is currently functioning normally and product registration can be completed successfully.

To assist you in resolving the registration issue, please try the following steps:

  1. Clear browser cookies: Please clear your browser's cookies and cache.
  2. Change browser: Please try registering using a different browser.
  3. Check CN code: Please double-check that the CN code you entered is correct.

If you are still unable to complete the registration after trying the above steps, please provide the following information via private message so that we can further assist you:

  • Screenshot of the registration failure page
  • Product serial number

Thank you for your cooperation.