Troubleshooting - Microsoft Windows Autopilot Deployment Failure
Applicable Products: Notebook, Desktop, All-in-One PC, MiniPC, ASUS NUC
If you encounter a failure during Autopilot deployment and the device profile status in the Microsoft Intune admin center is shown as ‘Attention required’ (as indicated by the red box in the image below), please follow the recommended steps below to resolve the issue.
- Unregister the device (please choose one of the following methods):
- Submit a support request to Microsoft. Refer to the official guidance: https://learn.microsoft.com/en-us/mem/get-support.
- Have your IT administrator re-register the device.
- If the device was originally registered by ASUS, the IT administrator may contact ASUS for further assistance if needed.
- If the device was registered by a Cloud Service Provider (CSP), please reach out to the respective CSP for support.
- Reset your device.
