Troubleshooting - Error Codes When Using the One-Click Update Feature on the ASUS Support Site

[FAQBot]

Troubleshooting - Error Codes When Using the One-Click Update Feature on the ASUS Support Site

The 「One-click driver download and install」 feature on the ASUS support site helps you automatically check and list versions newer than those on your system. For detailed steps, please refer to this article: How to use the One-Click Update Drivers from the ASUS official site.

If your product supports this feature but you encounter errors during use, please refer to the troubleshooting solutions corresponding to the error codes in the table below:

Error Code	Troubleshooting Solution
SIGNATUREEXPIRED	Refresh the page and try the one-click update again
SIGNATUREINVALID	Try restarting your computer
NOTSUPPORT	This feature is not currently supported, please try again later
NOTSUPPORTSMODE	The operating system of this device does not support the one-click update feature, please try downloading the drivers manually
ASCINOTFOUND	Try restarting your computer
SERVICENOTAVAILABLE	Try restarting your computer
REJECT_INVALIDREQUEST	Refresh the page and try the one-click update again
NOSCANDATA	Refresh the page and try the one-click update again
FAILED_DEPRECATED	Refresh the page and try the one-click update again
FAILED_INTERNETISSUE	Network issue, please ensure the network cable is properly connected or that Wi-Fi is functioning correctly
FAILED_SERVICENOTFOUND	Try restarting your computer
FAILED_NOTAVAILABLE	Try restarting your computer
FAILED_SERVICENOTSUPPORT	This feature is not currently supported, please try again later
REJECT_NOSCANDATA	Refresh the page and try the one-click update again
REJECT_NONEED	Refresh the page and try the one-click update again
REJECT_INSTALLING	This feature is not currently supported, please try again later

If the above steps do not resolve your issue, please contact your local ASUS customer service center for technical support.