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Knowledge Base Articles

[All-in-One PC] Customer Induced Damage (CID) criteria

[All-in-One PC] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage i...

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[Desktop] Customer Induced Damage (CID) criteria

[Desktop] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is caus...

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[Accessories] Customer Induced Damage (CID) criteria

[Accessories] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is ...

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[External SSD] Customer Induced Damage (CID) criteria

[External SSD] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is...

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[Phone/Pad] Customer Induced Damage (CID) criteria

[Phone/Pad] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is ca...

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[ASUS Product] Customer Induced Damage (CID) criteria

[ASUS Product] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. It applies t...

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[Desktop Chassis] Customer Induced Damage (CID) criteria

[Desktop Chassis] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage...

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[Optical Storage] Customer Induced Damage (CID) criteria

[Optical Storage] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage...

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[Wireless Router] Customer Induced Damage (CID) criteria

[Wireless Router] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage...

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[MiniPC/NUC/AIOT Embedded] Customer Induced Damage (CID) Criteria

[MiniPC/NUC/AIOT Embedded] Customer Induced Damage (CID) Criteria  ASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions...

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[Motherboard] Customer Induced Damage (CID) criteria

[Motherboard] Customer Induced Damage (CID) criteriaASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the Warranty Period and in normal use conditions. If damage is ...

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[ExpertWiFi] How to set up ExpertWiFi devices as AiMesh node mode?

[ExpertWiFi] How to set up ExpertWiFi devices as AiMesh node mode?If you want to add your ExpertWiFi devices to an AiMesh ecosystem, please follow the steps below for configuration. ConfigurationsYour AiMesh router is an ExpertWiFi routerYour AiMesh ...

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[ExpertWiFi] How to setup multi-WAN group on ExpertWiFi VPN router?

[ExpertWiFi] How to setup multi-WAN group on ExpertWiFi VPN router?When you have two or more different internet sources, enabling multi-WAN group feature can provide more flexible internet options and backup mechanisms for users who require a reliabl...

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[Healthcare system] Care Track

[Healthcare system] Care Track✦ What is the Care Track feature?Your peace of mind comes from your loved ones' safety and health. The Care Track feature offers a real-time tracking service for the family and friends of watch users. It seamlessly integ...

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[Healthcare system] Locating the product's SN code

[Healthcare system] Locating the product's SN code✦ What is SN code?The SN, or Serial Number, provides manufacturing information, like a product's ID card. ✦ How do I find the SN code of ASUS VivoWatch 6?(1) Look at the bottom of the packaging box.(2...

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Determining warranty expiration dates during weekends or holidays

Determining warranty expiration dates during weekends or holidays✦ If the product warranty expires on a weekend or national holiday, the warranty end date will be extended to the next business day (extension policies may vary by region).

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