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Knowledge Base Articles

[NUC] Mechanical Drawings for NUC

[NUC] Mechanical Drawings for NUCClick or the topic for details:NUC Board DrawingsThe technical product specification (TPS) provides you with information to integrate an NUC Board into a custom design or to design your own chassis.TPS SectionProvides...

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[NUC] LEDs Don't Work on NUC Kit NUC8i7HVK or NUC8i7HNK

[NUC] LEDs Don't Work on NUC Kit NUC8i7HVK or NUC8i7HNKResolutionCauseHow to fix itLED Control is disabled in BIOSBy default, all LED Zones are set to Software Controlled in BIOS Setup. This allows you to control the LEDs from the LED Manager for NUC...

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[NUC] System Memory for NUC Kits NUC7i5DN and NUC7i3DN

[NUC] System Memory for NUC Kits NUC7i5DN and NUC7i3DNMemory requirementsSupports two 1.2V DDR4 SO-DIMMs1866 MHz and 2133 MHzUnbuffered, non-ECCSingle-sided or double-sidedMinimum recommended memory: 2 GBMaximum memory: 32 GBSerial presence detect (S...

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[ProArt Display]How to set the monitor resolution to 4K60hz10bit?

[ProArt Display]How to set the monitor resolution to 4K60hz10bit? Many ASUS monitors now support resolutions up to 4K60hz10bit or higher.If you want to set the monitor resolution to 4K60hz10bit,you can follow below step to setting: 1. Limited by the ...

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[NUC] NUC Service, Support, and Warranty Transition FAQs

[NUC] NUC Service, Support, and Warranty Transition FAQsASUS Contact InformationASUS NUC Sales Contact: https://www.connect.asus.com/NUC_Contact_SalesASUS Official Support Site: https://www.asus.com/supportRegional Call Center Number: https://www.asu...

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[ProArt Display]If your ProArt Display no display/display all black when entering the BIOS, please first try to turn off auto detection function and set the power saving mode to normal level to check

[ProArt Display]If your ProArt Display no display/display all black when entering the BIOS, please first try to turn off auto detection function and set the power saving mode to normal level to check If your ProArt Display no display/display all blac...

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[ProArt Display]How to display full screen display in PBP mode?

[ProArt Display]How to display full screen display in PBP mode?Now,if you want to display full screen display in PBP mode and use Nvidia Graphic card,you can follow below step to completed.(Now we check intel/AMD graphic setting can't setting )1. Ple...

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[FA707NU/FX707VU] How to update dGPU firmware

[FA707NU/FX707VU] How to update dGPU firmwareApplicable Models: FA707NU, FX707VU This article will guide you on how to use the dGPU firmware update program downloaded from the Mainboard Configuration Tool.After downloading the dGPU firmware update pr...

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[Glasses]SOP for ASUS AirVision app Installer

[Glasses]SOP for ASUS AirVision app InstallerBefore install: Please refer to the AirVision Installer's installation SOP for Windows OS.1.Do not connect the glasses during installation.2.Connect the glasses only after the installation is complete to a...

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[NUC] How to Upgrade or Remove my RAM and SSD?

[NUC] How to Upgrade or Remove my RAM and SSD? Our user manual includes instructions on how to upgrade our devices, such as RAM and SSD. User manual can be found on the support site,follow these steps:1. Go to the support site of your model ([NUC] Ho...

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Troubleshooting for abnormal behavior in the Capcut application

Troubleshooting for abnormal behavior in the Capcut applicationApplicable Model: HT5306  Please follow the steps below for update instructions:Type and search "MyASUS" in the Windows search bar > "Setting" If "Automatic Critical Update" is set "On" (...

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[Mouse]When the mouse is connected to the ROG Polling Rate Booster and using the default 8K Polling Rate, the mouse may experience occasional compatibility issues such as disconnection.

[Mouse]When the mouse is connected to the ROG Polling Rate Booster and using the default 8K Polling Rate, the mouse may experience occasional compatibility issues such as disconnection.When a disconnection occurs, the mouse must be toggled off and on...

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[NUC]Box Contents for NUC (Full List)

[NUC]Box Contents for NUC (Full List)Below is the full list of box contents for NUC products.To ensure you find the correct details, please first identify your product code and refer to the corresponding entry in the table. You can find your product ...

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TCO Product Policy

TCO Product PolicyApplicable Products: Commercial Notebook, Commercial Desktop, Commercial All-in-One PC For all ASUS commercial computers certified with TCO Certified generation 10:We offer at least 1 year of warranty included free of charge, plus a...

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