[Trouble shooting] Cannot use 3G/4G adapter1. Please go to “3G/4G USB Adapter Support List” to see if router support user’s 3G/4G USB Adapter3G/4G USB Adapter Support List：https://www.asus.com/event/networks_3G4G_support/2. Please make sure router ha...
[Troubleshooting] USB hard drive cannot be detected on ASUS Router1. Please check if the USB hard drive format and partition size are supported. Plug-n-Share Disk Support List：ASUS Router Plug-n-Share Disks Compatibility List 2. Please make sure...
[Wireless] Troubleshooting - My USB printer won't connect1. Please go to compatibility list for printer server on Global website and check if router supports user's printer modelPrinter Support List：https://www.asus.com/event/network/Printer_Server/ ...
[Troubleshooting] Abnormal WAN LED on ASUS routerWhen you use a wireless router to connect to the Internet, you find that Abnormal WAN LED.You can refer to the following steps for simple troubleshooting. 1. Update your firmware regularly to get the l...
[Troubleshooting] My ASUS router’s WiFi LED light is not ONPlease refer to the user manual for detailed definitions of each LED color.Search for the device manual from www.asus.com/support/Example: RT-AC88U 1. Please check if you turned on the WiFi ...
[Troubleshooting] ASUS Router Power LED flashingThe power light of your router flashes abnormally, please follow below steps to operate Rescue mode to fix this problem. Support OS: Windows XP/7/8/10/11 To provide you more detailed instruction, you ...
[Troubleshooting] Computer cannot access to Internet through wireless connection to router1. Place the router closer to the wireless client.2. Check if the wireless LED of the router lights up: 2.4GHz / 5GHz / 6GHz LED LED Off: NO 2.4GHz / 5GHz /...
[Troubleshooting] What can I do if I forgot my ASUS router’s WiFi password?When you forget the router's WiFi password, if you have new devices that need to connect to the WiFi network, they will be unable to connect due to the unknown password. You c...
[Wireless Router] Troubleshooting - Computer(WiFi device) cannot find the WiFi name(signal) of ASUS routerThere are some situations that WiFi device(computer or phone) cannot find the WiFi name(signal), like can't find 2.4G/ 5G not working /don't sho...
[ASUS Wireless Router] How to improve reception of wireless(WiFi) signals(reduce wireless interference)For the best wireless signal transmission between wireless router and network devices which connected to it, you have to ensure that:1. Place the w...
How to find the S/N of VivoWatch?Below we provide three ways to confirm product S/N of VivoWatch : 1. S/N can be found on the watchband. 2. The S/N can be checked on “My Vivowatch” page from Hivivo app. 3. S/N can be found on the stic...
[Windows 11/10] Change System LanguageApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC In Windows, you have the option to alter the display language of the system, settings, features, and more. You may also add multiple ...
[P10S-M WS][OS] ifgxHK module error occurred after installing Intel Graphics Driver v20.19.15.4331.[Answer] If the following error shows up, please update to Intel Graphics Driver v20.19.15.4404 to fix it.
[Motherboard] How to use buzzer to troubleshoot monitor display issuesMake sure the CPU, memory, power supply and motherboard are all properly connected. If there is a buzzer, it is recommended to connect the buzzer for testing the PC.When the buzzer...
[Motherboard] Troubleshooting - BIOS fails to update1. When you update BIOS and you find the message in EZ flash "Selected file is not a proper BIOS!" as shown below a. Please double-check the BIOS file you downloaded is the correct motherboard B...
[Motherboard]Error shows when I boot the system, need to press F1 to enter operation systemPlease refer to the solutions below according to the error messages you're experiencing.If your error problem is not listed below, please contact ASUS Customer...
Troubleshooting for Desktop/ All-In-One devicesIf you find any problems (e.g. cannot power on) with your desktop/all-in-one device, please check that the power cord, display connection cable and mouse/keyboard are all correctly connected.If the probl...
[Windows 11/10] System Restore PointApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC Restore point takes your device back to an earlier point in time. Restore points are auto-generated when you install a new application ...
[Windows 11/10] Recovery options in WindowsApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC If your device encounters an issue, the following table can assist you in determining the recovery option to use.ProblemSee this...
[LCD Monitor] How to use ASUS LCD Monitor WHQL Driver?WHQL (Windows Hardware Quality Labs) was created to confirm that a particular hardware or software item will work with Windows.Manufacturers of hardware and/or software are approved to use a "Cert...
