TCO Product Policy
Applicable Products: Commercial Notebook, Commercial Desktop, Commercial All-in-One PC
For all ASUS commercial computers certified with TCO Certified generation 10:
- We offer at least 1 year of warranty included free of charge, plus additional years of extended warranty, so the total warranty can be at least 5 years. An extended warranty is possible to purchase together with the product, for the maximum cost of 15% of MSRP per year. Here is information on how to purchase an extended warranty https://www.asus.com/support/premium_care/
- We offer the availability of free-of-charge, security and corrective software updates necessary to retain the initial functionality of the product for at least 5 years from the later date of when the product was sold by ASUS or when it was last manufactured. For software updates of generic operating systems developed by third-party vendors (e.g. Microsoft, Google, etc.), we instead ensure that, at the time of certification, the operating system vendor is committed to providing updates free of charge and that any announced minimum hardware requirements needed to continue receiving these updates are met. Here is information on how to receive these updates:
[Windows 11/10] How to update Windows version (Feature Update) | Official Support | ASUS Global
[Chromebook] Update your Chromebook's operating system | Official Support | ASUS Global
