[PureGo Fruit and Vegetable Cleanliness Detector] Product Introduction & FAQ.
[PureGo Fruit and Vegetable Cleanliness Detector] PureGo APP FAQ
[PureGo Fruit and Vegetable Cleanliness Detector] Getting Started PureGo
[PureGo Fruit and Vegetable Cleanliness Detector] Calibrating your PureGo
[PureGo Fruit and Vegetable Cleanliness Detector] How to clean your PureGo ?
[PureGo Fruit and Vegetable Cleanliness Detector] LED light introduction
[PureGo Fruit and Vegetable Cleanliness Detector] Operation FAQ
[PureGo Fruit and Vegetable Cleanliness Detector] PureGo APP FAQ
How to download PureGo APP
Please visit Google Play or Apple Store to download and install PureGo APP.
How to connect my mobile device with PureGo APP?
Follow instruction on PureGo App, press until the Bluetooth indicator light is on. When indicator light starts blinking, it means Bluetooth detection is processing.
After detection, PureGo app will show the searching result, click your PureGo and start pairing. When indicator light becomes solid, it means connection is successful.
Notice: Bluetooth pairing is not available under PureGo is places in water or in washing mode。
For more information, please refer to this https://www.asus.com/us/Networking-IoT-Servers/Smart-Home/All-series/PureGo-PD100/
[PureGo Fruit and Vegetable Cleanliness Detector] Getting Started PureGo
What is PureGo
PureGo is an assistant to detect the degree of fruit and vegetable cleaning, not like a laboratory-specialized pesticide testing instrument, so it is a general home user.
PureGo notice
- Ensure to wait until your PureGo is fully charged before using it for the first time. Your PureGo is fully charged when the LED ring lights up green (About 2 to 3 hours).
- Ensure to follow the calibration tutorial and calibrate when using your PureGo for the first time.
For calibration steps, please refer to this https://www.asus.com/us/support/FAQ/1043798
Start set up PureGo
Detecting with the PureGo when washing fruits or vegetables, recommended washing steps
- Clean the surface of the leafy parts and dirt from the roots of the fruits and vegetables using clean water or with a tool.
- Soak the fruits and vegetables in clean water for approximately 1 minute to allow agricultural pesticide or other residue such as dust to dissolve in the water. PureGo's revolutionary smart water detection feature makes it so that no buttons have to be pressed during the detection process; PureGo will automatically begin detection once it is placed in the water.
- Continue washing the fruits and vegetables with a small trickle of water to wash away agricultural pesticide or other residue on the surface of the fruits and vegetables, while continuing the detection process with the PureGo.
- The degree of washing is shown by the LED light, and the green light indicates the best wash. If the green light flashing has not been reached, it is recommended to repeat the steps of 2 to 4.
- Remove the inedible parts of your fruits and vegetables.
[PureGo Fruit and Vegetable Cleanliness Detector] Calibrating your PureGo
How to calibrate your PureGo:
- Press and hold the Start/Standby button for approximately 1.5 seconds until the LED ring lights up blue, then place your PureGo into clean water. The LED ring will blink blue during calibration. When the calibration process is completed, the LED ring becomes a solid blue light. The calibration process should take about 25 seconds.
- Use your smart phone to calibrate: The first time you use PureGo, follow the smart phone APP calibration tutorial to calibrate.
When do I need to calibrate PureGo?
- Calibrate when using your PureGo for the first time.
- When changing the place of PureGo use, it is recommended to recalibrate.
- We recommend calibrating your PureGo periodically (once every 1 to 3 months, depending on usage frequency) to ensure detection accuracy. Or refer to the calibration time shown by PureGo APP.
[PureGo Fruit and Vegetable Cleanliness Detector] How to clean your PureGo ?
Cleaning your PureGo
Follow the steps below to clean and calibrate your PureGo:
- Press both sides of the detachable bottom filter cover and remove it from the PureGo.
- Wet a lens cleaning cloth or cotton swab with clean water, and clean both glass sides of the optical detection chamber.
- Rinse the bottom filter cover with clean water, then wipe it dry using a soft cloth and reattach it to the PureGo.
- After cleaning the PureGo, place the PureGo in clean water. Long press until the LED ring lights up blue and perform a recalibration to make sure the PureGo was properly cleaned.
- The recalibration process is complete once the blue light turns off.
NOTE: Use clean water to clean your PureGo. Do not use organic solvents (such as oil removers or alcohol) or detergents.
We recommend cleaning and recalibrating once every month to ensure an accurate and smooth detection process.
Cleaning your PureGo charging dock
- Ensure the water on the detachable bottom filter cover is dried, and put PureGo on the charging dock to start charging.
- The charging dock is not water-proof. (1)Do not put it in water. (2)Do not pour water on it. (3)If the surface of the charging dock is dusty, please use wet towel for cleaning.
- The charging dock is attached with a small drip pan (10 cc)，regularly removal to clean the drip pan is recommended.
- When frequently using PureGo , the drip pan may be full of water. Be careful of the location you place the charging dock. Splitting water may cause equipment damaged ,any possible danger or property loss
[PureGo Fruit and Vegetable Cleanliness Detector] LED light introduction
Red (blinking): Lots of pollutants / impurities detected in the water, please change the water or continue washing thoroughly.
Red (solid): Error message, please press the start button or product out of the water and then put back into the water, you can lift this LED light condition.
Orange (blinking): Medium amount of pollutants / impurities detected in the water, we recommend continuing with washing the fruits and vegetables.
Green (blinking): Low amount of pollutants / impurities detected in the water; the cleanliness of the water is close to clean water. You can stop washing.
For more information, please refer to this https://www.asus.com/us/Networking-IoT-Servers/Smart-Home/Smart-kitchen/PureGo-PD100/
Rich in phytochemicals; colorants are released in large amounts when washing these fruits and vegetables. This may affect the test results.
If a red light is still displayed after repeated cleaning, please check the Fruit and Vegetable test list.
Fruit and Vegetable test list
Description | Fruits and Vegetables not applicable to the test results (Including but not limited to: ) |
Rich in phytochemicals (Chlorophyll/ Anthocyanin); colorants are released in large amounts when washing these fruits and vegetables. This may affect the test results. | Spinach, Red Amaranth, Strawberry |
Rich in phytochemicals or plant spores, which are released in large quantities when washed and may affect the test results. | Mushrooms, Cloud Ear Fungus, Seaweed, Enoki Mushroom |
Q1: When washing mushrooms, such as Enoki mushroom have been displaying orange lights without turning into green lights. Isn't it clean?
- Mushrooms because almost no pesticides, so do not need deep cleaning, mushrooms with a little water after washing wipe clean can cook, because mushrooms will release such as spores cannot be tested.
Q2： After a few cleanings of red amaranth or spinach, the light still show that the red or orange light?
- Because some vegetables release a lot of chlorophyll or anthocyanin. This may affect the PureGo test results.
Q3: Can rice be tested?
- PureGo cannot assist in detecting white rice because washing rice water can affect UV light detection.
For more information, please refer to this https://www.asus.com/us/Networking-IoT-Servers/Smart-Home/All-series/PureGo-PD100/
PureGo has a drop-in design. UV light will only start detection in the water, if not in the water, UV light will not start, you can rest assured.
For more information, please refer to this https://www.asus.com/us/Networking-IoT-Servers/Smart-Home/All-series/PureGo-PD100/
This product uses UV light to detect residues. For safety reasons, this product does not contain any anti-yellowing agents, therefore prolonged exposure to the UV lights it emits may cause the certain parts of this device to turn yellow after time. This is completely natural and does not affect the functions of the device, nor cause harm to humans.
For more information, please refer to this https://www.asus.com/us/Networking-IoT-Servers/Smart-Home/All-series/PureGo-PD100/
[PureGo Fruit and Vegetable Cleanliness Detector] Operation FAQ
[Operation]
Q1：Is there any limitation on water level?
- To ensure the optical detection chamber is completely immersed in the water, the belt should be below water level when your PureGo is placed into the water.
Q2：Is it safe to put PureGo into water ? Will it release toxic substance ?
- This equipment uses food-grade materials.
Q3：Does PureGo wash off the residue on veggie ?
- PureGo is a tool that helps consumers to detect potentially harmful pesticide levels or other residues or contaminates. It doesn't wash out the residue directly.
Q4：Will dusty water impact detection of PureGo?
- This product uses UV light to detect residues, dusty water may cause wrong judgement. Cleaning PureGo and re-fill the water is recommended.
Q5：Any limitation or notice on PureGo operation ?
- Please follow recommended washing steps and water temperature to avoid detection abnormality.
- Clean water is the most recommended cleaner for fruit and vegetable. Commercial detergent, salt water, backing soda, or vinegar may not remove residue completely, sometimes they may extend the time of residue dissolving in water, which would lead to higher risk of chemical contamination. Residue may stick on fruit and vegetable after washing, and it is possible to cause PureGo detection abnormality.
- Do not damage the surface of fruit and vegetable during your washing. Residue on surface may be absorbed in fruit and vegetable. If you find the surface of fruit and vegetable is damaged, please sort it out and use clean water to wash it. Do not put surface-damaged fruit or vegetables back in the detection, they may release phytochemicals in water which leads to detection abnormality.
- This product is for general cleaning on fruit and vegetable. Do not use PureGo on tea leaves and traditional Chinese medicinal materials.
- This product is not compatible with cooked food.
Q6：Is there any parts of the machine needs to be replaced after I used under normal circumstance?
- Removable vortex style filer prevents leaves and other organic matter from getting inside. It's easy to remove for cleaning. There's no consumptive materials in this product.
Q7：Why PureGo doesn't start detection automatically after calibration?
- After calibration process is completed, please take the machine out of the water and re-put it in water. The detection will be re-activated.
Q8：What is optical detection with intuitive drop-in design?
- PureGo could be placed in water and start detection easily. Real time status displays in seconds.
- The cleanliness is indicated by the LED ring on PureGo:
- Red (blinking):Lots of pollutants / impurities detected in the water, please change the water or continue washing thoroughly.
- Orange (blinking):Medium amount of pollutants / impurities detected in the water, we recommend continuing with washing the fruits and vegetables.
- Green (blinking): Low amount of pollutants / impurities detected in the water; the cleanliness of the water is close to clean water. You can stop washing.
Q9：Can I charge PureGo with my mobile wireless charging stand?
- It may cause low charging efficiency. Using PureGo dedicated charging dock is recommended.
[PureGo App]
Q1：Can I pair one mobile device with multiple PureGo machines?
- To ensure data accuracy, one mobile device could be paired with one PureGo only.
Q2：Why my PureGo stop working after pairing with PureGo APP ?
- Specific function updates may cause incompatibility between PureGo APP and the machine. Please use PureGo App to check if your PureGo is updated to the latest version.
Q3：Will PureGo send notice after detection finished?
- If PureGo detects that there's low amount of pollutants / impurities detected in the water, LED ring will show blinking green for one minute and PureGo APP will push notification。
- If PureGo is in water with red indicator light over five minutes, PureGo will push notification to suggest users to change water or use tiny running water to remove the contaminants.
Q4：If users unpair their mobile devices with PureGo machine, would the data be stored in mobile device be wiped out? How to save this data?
- It is possible that data would be wiped out after unpairing. There is a pop-up notice to remind users to back up their data when they do the unpairing.
Please follow below steps to back up your data：
- Go to Setting to set up your cloud storage path before unpairing, such as Google Drive or iCloud。
- Sync up your data on mobile device with your cloud storage
- Go to Setting page and check if you activate "Automatic backup" function
Q5：How to access previous data after pairing with mobile device and PureGo through Bluetooth?
- After re-companion through Bluetooth, please enter Settings page and click Restore data to restore previous data on current mobile device.
- If users are seeking for deleting history records, please click delete backup history to proceed.
Q6：How to share my PureGo real-time data with my friends?
Go to PureoGo APP real-time data page，click the icon"…" on the top to unfold the list, and click "Share."
[LED Indicator Light Guide]
Q1：Troubleshooting for continuous red indicator light in washing
- Please follow below steps:
- Remove detachable bottom filter cover from PureGo, Wet a lens cleaning cloth or cotton swab with clean water, and clean both glass sides of the optical detection chamber.
- Visit Asus website or look up in User manual to check if your fruit of vegetable in washing is marked as "not applicable" on Fruit and Vegetable test list.
- Re-calibrate your PureGo with clean water.
- Put PureGo in clean water to start detection and check if the red light is still on.(The indicator light should be green when PureGo is in clean water.)
- If users follow steps above but the problem is not fixed, please contact ASUS Service Center.
Q2：Why my PureGo doesn't show any indicator light?
- Press Start button on the top or take PureGo from charging stand, if the indicator light is blinking white, PureGo is ready for use. If there's no indicator light for a long time, it may caused by low battery level of PureGo. Please put your PureGo on charging stand and wait until it's fully charged.
