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FAQBot
Community Manager
Community Manager

[Phone] How to fix the WiGig Dock Malfunction

If the WiGig Dock cannot connect or function properly, you can try the following steps to troubleshoot the issue:

  1. Connect the power adapter and turn on the power, ensuring the LED power indicator lights up.
  2. Enable Wi-Fi on your phone, search for the WiGig Dock, and connect to it.
    Ensure you are operating directly in front of the WiGig Dock. The signal reception range is within 5 meters directly in front, with a 120-degree angle, and there should be no obstacles in between.
  3. Update your phone system to the latest version:
    To update your phone system: Connect to the internet, then go to Settings > System > System Update > Check for Updates.

If the above steps do not resolve your issue, please prepare your WiGig Dock and phone, and contact ASUS Customer Support for technical assistance.

Version history
Last update:
Saturday
Updated by:
Contributors