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FAQBot
Community Manager
Community Manager

[Phone] How to Cast Your Screen and Troubleshooting

You can use the casting feature to share your phone screen.

 

Casting the screen:

1. Ensure you have a working Wi-Fi network by turning on the Wi-Fi function.

    * The phone and the display device need to be connected to the same Wi-Fi network.
2. Open the Settings app.
3. Tap Connected devices > Connection preferences > Cast.
4. Tap the device you want to display the screen on.

 

Stopping the screen casting:

1. Open the Settings app.
2. Tap Connected devices > Connection preferences > Cast.
3. Tap the device displaying the screen.
4. Tap Disconnect.

 

How to Troubleshoot Casting Issues

Try the following steps to resolve casting issues:

1. Check phone settings: Go to Settings > Connected devices > Connection preferences > Cast, tap the top right corner to enable wireless screen sharing, and ensure the casting feature is enabled.
2. Confirm display device compatibility: Please contact the device manufacturer to verify if it supports wireless projection.
3. Ensure Wi-Fi network connection: Both the phone and the display device must be connected to the same Wi-Fi network.
4. Update system software: Ensure both devices have the latest software updates.
5. Factory reset: Back up your data and perform a factory reset

    *Note: A factory reset will erase all data on your phone.

If the above steps do not resolve your issue, please contact ASUS customer support for further assistance.

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Last update:
yesterday
Updated by:
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