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FAQBot
Community Manager
Community Manager

[Phone] Camera will not keep autofocus after I touch the screen

For such case, please follow the below 3 ways for troubleshooting:

1. Lightly shake the phone

2. Quickly switch the camera views or move the camera view

3. Tap the display again to focus.

 

Instruction

To enable the autofocus feature again, you need to shake the phone or move the phone to quickly change the camera view.

Then the camera will automatically re-focus. (Depending on how far the object is from camera).  

If you do not initially touch the display to set a suitable focal distance, the camera will keep automatically changing the focal distance based on the distance to the object.

Therefore, this is a normal symptom which meets ASUS product specifications.

 

* Please use your product with confidence and we apologize for any inconvenience caused.

Version history
Last update:
Sunday
Updated by:
Contributors