[NUC] Troubleshooting Audio Issues on NUC

[FAQBot]

[NUC] Troubleshooting Audio Issues on NUC

If you experience audio related issues with your NUC, we recommend you first try the following:

1. Update BIOS (see: BIOS Update and Recovery Instructions for NUC with Visual BIOS).
2. Install latest HD Graphics driver (see: How to Install an Graphics Driver in Windows® 10 & Windows 11*.
3. Install latest Realtek* High Definition Audio driver - required for the 3.5mm front panel audio jack (for microphones and headsets).
4. Try connecting a different speaker or headphones directly to the audio jack connector of the computer.
5. If using a sound bar, try using a different speaker to isolate the problem.

• To automatically update drivers, install Drivers and Support Assistant.
• To manually download and install BIOS and drivers, visit Download Center.

Note	Some models of NUCs do not have a 3.5mm audio jack (e.g NUC10i5FNHN).

What is happening?	See article
Can't get audio output from TV, Receiver, or monitor.	NUC's Audio Doesn't Work when connected to TV, Monitor, or AV Receiver HDMI port
When connecting audio jack into the NUC you hear popping or clicking through your speakers	Popping sound when connecting microphone, headset or speakers to 3.5mm audio jack on NUC
Microphone doesn't work or output is not loud enough.	NUC Microphone Doesn’t Work or Output Is Not Loud Enough
Surround sound doesn't work in a home theater system.	Troubleshooting AV Receiver Issues on NUC
Front panel 3.5mm audio jack isn't working.	Front Panel 3.5mm Audio Jack Does Not Work on NUC
After system update audio no longer works	No audio output on NUC after system or driver update
Code 28 error in Device Manager on Detection Verification under Other Devices	Seeing error code 28 in Device Manger on NUC

If none of these suggestions resolve your issue, contact Customer Support.

Related topic

Linux* Support for NUC