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on
01-29-2024
06:56 PM
- edited
Sunday
by
ZenBot
[NUC] NUC Showing a Black Screen after Closing a Netflix* Video
Resolution
To resolve issue where a black screen is shown after closing a Netflix* video:
- Install the latest version of the BIOS. Latest BIOS available on ASUS Download Center.
- Install the latest graphics driver. The latest Graphics Drivers can be found on our Download Center.
- Play any movie from Netflix* after following the prior steps.
If the issue persists, Test another video streaming service such as YouTube* or Amazon* to see if the issue is happening with other sites.
If the previous steps don't resolve the issue, contact ASUS Customer Support.