[NUC] Mouse and Keyboard Stop Responding during No... - ASUS - ZenTalk - 409499

[NUC] Mouse and Keyboard Stop Responding during Normal Usage on NUC 11 Performance Kit – NUC11PAHi5

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Download Intel Chipset Device Software and Intel Serial IO Driver
Save the two .zip files in a local drive.
Right-click one of the .zip files and select Extract All.
Right-click the other .zip file and select Extract All.
Install SetupChipset.exe and SetupSerialIO.exe.
Restart the system after installation is complete.