[NUC] Identify Devices with Errors in Device Manager for the NUC

[FAQBot]

[NUC] Identify Devices with Errors in Device Manager for the NUC

What are you seeing?

Device Manager shows one or more errors (Yellow bangs) in the list of devices.  Errors in Device Manager usually occur if:

• There is a missing driver that needs to be installed or
• A driver isn't working properly.

Tip	Most driver issues can be resolved by using Driver and Support Assistant (IDSA). IDSA will identify the drivers necessary to remove yellow bangs in device manager, and ensure you're using the latest drivers

Manually Install Drivers: How to identify what device is having issues and the proper driver to be installed

To identify the device that needs a driver:

1. Press the Windows Key and X keys together and select Device Manager.
2. Double-click the device with the error (a question mark or exclamation point) and select Properties.
3. See example of Yellow Bang on PCI Device below:

1. Go to the Details tab and select Hardware IDs.
2. The vendor ID and device ID display as VEN_xxxx&DEV_xxxx. (Some devices show these values as VID_xxxx&PID_xxxx) 
    

1. Once you know your Vender and Device ID, refer to the Device Tables section below and find the section labeled for your NUC Model. That link will take you to a table of hardware IDs associated with that NUC as well as the following:
   • The driver you need to download and how
   • Device Manager Category (where the device should appear)
   • Device Description

Tip	Easily search the page for your specific product Press Control+f (Mac users use Command+f )  Enter NUC Model

Device Tables

NUC 14

• NUC 14 Pro/ NUC 14 Pro+ [Kit/Mini PC] NUC14RV[x]

NUC 13

• NUC 13 Pro Desk Edition [Mini PC/Kit] NUC13VYK[x]
• NUC 13 Pro [Mini PC/Kit/Board] NUC13AN[x][x] and NUC13L3[x][x]
• NUC Kits NUC13RNGi9, NUC13RNGi7, NUC13RNGi5

NUC 12

• NUC Kits NUC12DCMv9, NUC12DCMv7, NUC12DCMi9, and NUC12DCMi7
• NUC 12 Pro [Kit/Board/Mini PC] NUC12WS[x][x], NUC 12 Pro [Kit/Board] NUC12WS[x][x]Z
• NUC 12 Enthusiast [Kit/Mini PC] NUC12SNK[x]

NUC 11

• NUC Kits NUC11BTMi7 and NUC11BTMi9
• NUC Kits NUC11PHKi7C and NUC11PHKi7CAA
• NUC Kits NUC11PAQ, NUC11PAH, and NUC11PAK
• NUC Kits NUC11TNH, and NUC11TNK

NUC 10

• NUC Kits NUC10i7FN, NUC10i5FN, and NUC10i3FN
• NUC Kits NUC10i7FNxN, NUC10i5FNxN, NUC10i3FNxN

NUC 9

• NUC Kits NUC9VXQNX, NUC9V7QNX, NUC9i9QNX, NUC9i7QNX and NUC9i5QNX

NUC 8

• NUC Kits NUC8CCHKR and NUC Board NUC8CCHKR
• NUC Kits NUC8CCHKRN and NUC Board NUC8CCHKRN
• NUC Kits NUC8i7INHX, NUC8i7INHP, NUC8i7INHZ, NUC8i7INHJA, NUC8i7INHPA and NUC8i5INHX, NUC8i5INHP, NU...
• NUC Kits NUC8i7HNK, NUC8i7HVK, NUC8i7HNKQC, NUC8i7HVKVA, NUC8i7HVKVAW
• NUC Kits NUC8i7BEH, NUC8i7BEK, NUC8i5BEH, NUC8i5BEK, NUC8i3BEH, NUC8i3BEH, NUC8i3BEK and NUC Mini PC...
• NUC Kits NUC8i3CYSM, NUC8i3CYSN

NUC 7

• NUC Kit NUC7CJYSAL, NUC7CJYH, NUC7PJYH
• NUC Kit NUC7CJYSAMN, NUC7CJYHN, NUC7PJYHN
• NUC Kit NUC7i7DNKE, NUC7i7DNHE, NUC7i5DNKE, NUC7i5DNHE, NUC7i3DNKE, NUC7i3DNHE, and NUC Board NUC7i7...
• NUC Kit NUC7i7BNH, NUC7i7BNHX1, NUC7i7BNHXG, NUC7i5BNK, NUC7i5BNH, NUC7i5BNHXF, NUC7i5BNHX1, NUC7i5B...
• NUC Kit NUC7i3BNK, NUC7i3BNH, NUC7i3BNHX1, NUC7i3BNHXF

NUC 6

NUC Kit NUC6CAYH, NUC6CAYS

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0AA7	Bluetooth
Display adapters	HD Graphics	VEN_8086&DEV_5A85	Graphics
Human Interface Devices	ITECIR Infrared Receiver	VEN_ITE&DEV_8708	Consumer Infrared
Memory technology devices	Realtek* PCIE Card Reader	VEN_10EC&DEV_5229	Card Reader
Network adapters	Realtek PCIe GBE Family Controller	VEN_10EC&DEV_8168	Network
Network adapters	Dual Band Wireless-AC 3168	VEN_8086&DEV_24FB	Wireless
Sound, video, and game controllers	Display Audio	VID_8087&PID_280A	Graphics
Sound, video, and game controllers	Realtek High Definition Audio	VEN_10EC&DEV_0283	Audio
System devices	Serial IO GPIO Host Controller	VEN_INT&DEV_3452	Serial IO
System devices	Serial IO I2C Host Controller	VEN_8086&DEV_5AAC	Serial IO
System devices	Serial IO SPI Host Controller	VEN_8086&DEV_5AC2  VEN_8086&DEV_5AC4  VEN_8086&DEV_5AC6	Serial IO
System devices	Serial IO UART Host Controller	VEN_8086&DEV_5ABC	Serial IO
System devices	Trusted Execution Engine Interface	VEN_8086&DEV_5A9A  VEN_8086&DEV_5A9E	TXE

NUC Kit NUC6i7KYK

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0A2B	Bluetooth
Display adapters	Iris™ Pro Graphics 580	VEN_8086&DEV_193B	Graphics
Human Interface Devices	Nuvoton SIO CIR Device Driver	VEN_NTN&DEV_0530	Consumer Infrared
Network adapters	Ethernet Connection I219-LM	VEN_8086&DEV_15B7	Network
Network adapters	Dual Band Wireless-AC 8260	VEN_8086&DEV_24F3	Wireless
Sound, video, and game controllers	Realtek* High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2809	Graphics
Storage controllers	BayHubTech Integrated MMC/SD controller	VEN_1217&DEV_8621	Card Reader
System devices	Management Engine Interface	VEN_8086&DEV_A13A	Management Engine
System devices (hidden)	Thunderbolt™ Controller	VEN_8086&DEV_1575	Thunderbolt
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)  OR  USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)	VEN_8086&DEV_A12F	USB 3.0

NUC Kit NUC6i5SYK, NUC6i5SYH, NUC6i3SYK, NUC6i3SYH

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0A2B	Bluetooth
Display adapters	Iris™ Graphics 540	VEN_8086&DEV_1926	Graphics
Human Interface Devices	ITECIR Infrared Receiver	VEN_ITE&DEV_8713	Consumer Infrared
Network adapters	Ethernet Connection I219-V	VEN_8086&DEV_1570	Network
Network adapters	Dual Band Wireless-AC 8260	VEN_8086&DEV_24F3	Wireless
Sound, video, and game controllers	Realtek* High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2809	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_9D3A	Management Engine
System devices	Serial IO GPIO Host Controller	VEN_INT&DEV_344B	Serial IO
System devices	Serial IO UART Host Controller	VEN_8086&DEV_9D27	Serial IO
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)  OR  USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)	VEN_8086&DEV_9D2F	USB 3.0

NUC 5

NUC Kit NUC5PPYH

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0A2A	Bluetooth
Display adapters	HD Graphics	VEN_8086&DEV_22B1	Graphics
Human Interface Devices	ITECIR Infrared Receiver	VEN_ITE&DEV_8713	Consumer Infrared
Network adapters	Realtek* PCIe GBE Family Controller	VEN_10EC&DEV_8168	Network
Network adapters	Dual Band Wireless-AC 3165	VEN_8086&DEV_3165	Wireless
Sound, video, and game controllers	Realtek High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2883	Graphics
System devices	Serial IO GPIO Host Controller	VEN_INT&DEV_33FF	Serial IO
System devices	Serial IO UART Host Controller	VEN_8086&DEV_228A	Serial IO
System devices	Serial IO I2C ES Host Controller	VEN_8086&DEV_22C1	Serial IO
System devices	Trusted Execution Engine Interface	VEN_8086&DEV_2298	Trusted Execution Engine (TXE)
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)  OR  USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)	VEN_8086&DEV_22B5	USB 3.0

NUC Kit NUC5PGYH

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0A2A	Bluetooth
Display adapters	HD Graphics	VEN_8086&DEV_22B1	Graphics
Human Interface Devices	ITECIR Infrared Receiver	VEN_ITE&DEV_8713	Consumer Infrared
Network adapters	Realtek* PCIe GBE Family Controller	VEN_10EC&DEV_8168	Network
Network adapters	Dual Band Wireless-AC 3165	VEN_8086&DEV_3165	Wireless
Sound, video, and game controllers	Realtek High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2883	Graphics
System devices	Serial IO GPIO Host Controller	VEN_INT&DEV_33FF	Serial IO
System devices	Serial IO UART Host Controller	VEN_8086&DEV_228A	Serial IO
System devices	Serial IO I2C ES Host Controller	VEN_8086&DEV_22C1	Serial IO
System devices	Trusted Execution Engine Interface	VEN_8086&DEV_2298	Trusted Execution Engine (TXE)

NUC Kit NUC5CPYH

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0A2A	Bluetooth
Display adapters	HD Graphics	VEN_8086&DEV_22B1	Graphics
Human Interface Devices	ITECIR Infrared Receiver	VEN_ITE&DEV_8713	Consumer Infrared
Network adapters	Realtek* PCIe GBE Family Controller	VEN_10EC&DEV_8168	Network
Network adapters	Dual Band Wireless-AC 3165	VEN_8086&DEV_3165	Wireless
Sound, video, and game controllers	Realtek High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2883	Graphics
System devices	Serial IO GPIO Host Controller	VEN_INT&DEV_33FF	Serial IO
System devices	Serial IO UART Host Controller	VEN_8086&DEV_228A	Serial IO
System devices	Serial IO I2C ES Host Controller	VEN_8086&DEV_22C1	Serial IO
System devices	Trusted Execution Engine Interface	VEN_8086&DEV_2298	Trusted Execution Engine (TXE)
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)  OR  USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)	VEN_8086&DEV_22B5	USB 3.0

NUC Kit NUC5i7RYH, NUC5i5RYH, NUC5i5RYHS, NUC5i5RYK, NUC5i3RYH, NUC5i3RYHS, NUC5i3RYHSN, NUC5i3RYK

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VID_8087&PID_0A2A	Bluetooth
Display adapters	HD Graphics 5500 or  Iris® Graphics 6100	VEN_8086&DEV_1616 or  VEN_8086&DEV_1626 or  VEN_8086&DEV_162B	Graphics
Human Interface Devices	Nuvoton SIO CIR Device Driver	VEN_NTN&DEV_0530	Consumer Infrared
Network adapters	Ethernet Connection I218-V	VEN_8086&DEV_15A3	Network
Network adapters	Dual Band Wireless-AC 7265	VEN_8086&DEV_095A	Wireless
Sound, video, and game controllers	Realtek* High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2808	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_9CBA	Management Engine
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)	VEN_8086&DEV_9CB1	USB 3.0

NUC Kit NUC5i5MYHE, NUC Board NUC5i5MYBE

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics 5500	VEN_8086&DEV_1616	Graphics
Network adapters	Ethernet Connection I218-LM	VEN_8086&DEV_15A2	Network
Sound, video, and game controllers	Audio - Realtek*	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2808	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_9CBA	Management Engine
System devices	Serial IO GPIO Host Controller (in Windows 8.1 64-bit)	VEN_INT&DEV_3437	Serial IO
System devices	Serial IO I2C Host Controller (in Windows 8.1 64-bit)	VEN_INT&DEV_3432  VEN_INT&DEV_3433	Serial IO
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)	VEN_8086&DEV_9CB1	USB 3.0

NUC Kit NUC5i3MYHE, NUC Board NUC5i3MYBE

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics 5500	VEN_8086&DEV_1616	Graphics
Network adapters	Ethernet Connection I218-V	VEN_8086&DEV_15A3	Network
Sound, video, and game controllers	Realtek* High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2808	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_9CBA	Management Engine
System devices	Serial IO GPIO Host Controller (in Windows 8.1 64-bit)	VEN_INT&DEV_3437	Serial IO
System devices	Serial IO I2C Host Controller (in Windows 8.1 64-bit)	VEN_INT&DEV_3432  VEN_INT&DEV_3433	Serial IO
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)	VEN_8086&DEV_9CB1	USB 3.0

NUC Kit with Atom® Processors

NUC Kit DE3815TYKHE, NUC Board DE3815TYBE

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics	VEN_8086&DEV_0F31	Graphics
Network adapters	Realtek* PCIe GBE Family Controller	VEN_10EC&DEV_8168	Network
Sound, video, and game controllers	Realtek High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2882	Graphics
System devices	Sideband Fabric Device	VEN_INT&DEV_33BD	Mailbox Interface (MBI)
System devices	GPIO Controller	VEN_INT&DEV_33FC	System on a Chip
System devices	I2C Controller	VEN_8086&DEV_0F41	System on a Chip
System devices	Trusted Execution Engine Interface	VEN_8086&DEV_0F18	Trusted Execution Engine (TXE)
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)	VEN_8086&DEV_0F35	USB 3.0

Legacy NUC Kits

NUC Kit D54250WYK, D54250WYKH, D34010WYK, D34010WYKH and NUC Board D54250WYB, D34010WYB

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics 5000	VEN_8086&DEV_0A26	Graphics
Human Interface Devices	Nuvoton SIO CIR Device Driver	VEN_NTN&DEV_0530	Consumer Infrared
Network adapters	Ethernet Connection I218-V	VEN_8086&DEV_1559	Network
Sound, video, and game controllers	Realtek* High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2807	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_9C3A	Management Engine
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)	VEN_8086&DEV_9C31	USB 3.0

NUC Kit DN2820FYKH

Device Manager Category	Device Description	Hardware ID	Driver Needed
Bluetooth	Wireless Bluetooth®	VEN_8086&DEV_07DC	Bluetooth
Display adapters	HD Graphics	VEN_8086&DEV_0F31	Graphics
Human Interface Devices	ITECIR Infrared Receiver	VEN_ITE&DEV_8713	Consumer Infrared
Network adapters	Realtek* PCIe GBE Family Controller	VEN_10EC&DEV_8168	Network
Network adapters	Wireless-N 7260	VEN_8086&DEV_08B1	Wireless
Sound, video, and game controllers	Realtek High Definition Audio	VEN_10EC&DEV_0283	Audio
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2882	Graphics
System devices	Sideband Fabric Device	VEN_INT&DEV_33BD	Mailbox Interface (MBI)
System devices	Trusted Execution Engine Interface	VEN_8086&DEV_0F18	Trusted Execution Engine (TXE)
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)	VEN_8086&DEV_0F35	USB 3.0

NUC Kit DC53427HYE, NUC Board D53427RKE

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics 4000	VEN_8086&DEV_0166	Graphics
Network adapters	82579LM Gigabit Network Connection	VEN_8086&DEV_1502	Network
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2806	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_1E3A	Management Engine
Universal Serial Bus controllers	USB 3.0 eXtensible Host Controller (in Windows 7*)	VEN_8086&DEV_1E31	USB 3.0

NUC Kit DCCP847DYE, NUC Board DCP847SKE

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics	VEN_8086&DEV_0106	Graphics
Network adapters	82579V Gigabit Network Connection	VEN_8086&DEV_1503	Network
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2806	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_1E3A	Management Engine

NUC Kit DC3217IYE, NUC Board D33217GKE

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics 4000	VEN_8086&DEV_0166	Graphics
Network adapters	82579V Gigabit Network Connection	VEN_8086&DEV_1503	Network
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2806	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_1E3A	Management Engine

NUC Kit DC3217BY, NUC Board D33217CK

Device Manager Category	Device Description	Hardware ID	Driver Needed
Display adapters	HD Graphics 4000	VEN_8086&DEV_0166	Graphics
Sound, video, and game controllers	Display Audio	VEN_8086&DEV_2806	Graphics
System devices	Management Engine Interface	VEN_8086&DEV_1E3A	Management Engine

Related topic

Identify Devices with Errors in Device Manager for NUC Compute Elements