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Knowledge Base Articles

[Gaming NB] Zephyrus 2022 GA402R series USB4 feature

[Gaming NB] Zephyrus 2022 GA402R series USB4 featureThis article describes USB4 features for the Zephyrus 2022 GA402R series. Question 1. Does the Zephyrus 2022 GA402R series support USB4?Answer 1. Zephyrus 2022 GA402R do not yet formally support USB...

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[Healthcare system] How to Use Care Tracking on VivoWatch 6 AERO

[Healthcare system] How to Use Care Tracking on VivoWatch 6 AERO✦ What is the "Care Track" feature?Your peace of mind comes from your loved ones' safety and health. The "Care Track" feature offers a real-time tracking service for the family and frien...

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[Glasses]SOP for ASUS AirVision app Installer

[Glasses]SOP for ASUS AirVision app InstallerBefore install: Please refer to the AirVision Installer's installation SOP for Windows OS.1.Do not connect the glasses during installation.2.Connect the glasses only after the installation is complete to a...

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[NUC] How to Upgrade or Remove my RAM and SSD?

[NUC] How to Upgrade or Remove my RAM and SSD? Our user manual includes instructions on how to upgrade our devices, such as RAM and SSD. User manual can be found on the support site,follow these steps:1. Go to the support site of your model ([NUC] Ho...

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Troubleshooting for abnormal behavior in the Capcut application

Troubleshooting for abnormal behavior in the Capcut applicationApplicable Model: HT5306  Please follow the steps below for update instructions:Type and search "MyASUS" in the Windows search bar > "Setting" If "Automatic Critical Update" is set "On" (...

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[Mouse]When the mouse is connected to the ROG Polling Rate Booster and using the default 8K Polling Rate, the mouse may experience occasional compatibility issues such as disconnection.

[Mouse]When the mouse is connected to the ROG Polling Rate Booster and using the default 8K Polling Rate, the mouse may experience occasional compatibility issues such as disconnection.When a disconnection occurs, the mouse must be toggled off and on...

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[NUC]Box Contents for NUC (Full List)

[NUC]Box Contents for NUC (Full List)Below is the full list of box contents for NUC products.To ensure you find the correct details, please first identify your product code and refer to the corresponding entry in the table. You can find your product ...

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TCO Product Policy

TCO Product PolicyApplicable Products: Commercial Notebook, Commercial Desktop, Commercial All-in-One PC For all ASUS commercial computers certified with TCO Certified generation 10:We offer at least 1 year of warranty included free of charge, plus a...

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[Gaming Network] The Evolution of Triple-level Game Acceleration

[Gaming Network] The Evolution of Triple-level Game AccelerationIn the pursuit of the ultimate gaming experience, we are excited to introduce the [Gaming Network], a revolutionary feature designed to cater to the discerning needs of gamer. This state...

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