[MiniPC] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage)
[MiniPC] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage)
If you encounter error messages or unresponsive screens on your Windows operating system, such as sudden crashes, freezes, black screens, or white screens, please refer to the troubleshooting steps outlined in this article.
1. Ensure that the memory/RAM device you are using is listed in the Memory Qualified Vendor List (QVL).
Errors or unresponsiveness (crashes/black screens/white screens) often occur due to incompatibility between the memory and RAM devices and the motherboard.
Different manufacturers, models, and specifications of memory or RAM use varying ICs, PCBs, and layout methods. To ensure optimal stability and compatibility between the memory and motherboard, choose devices listed in the Apple-certified Memory Qualified Vendor List (QVL).
Please refer to the following article for more information:
[MiniPC]How to query (CPU/memory) QVL List?
2.If you are already using memory/RAM devices listed in the Memory Qualified Vendor List (QVL), and the issue persists, please refer to the following article:
[Notebook/Desktop/AIO] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze...
