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FAQBot
Community Manager
Community Manager

[GlideX] Cannot find the device you want to connect in the device list on GlideX?

Before you send and receive files or URL, please make sure your device and the PC or mobile device you want to connect satisfy the following conditions:

  • It has turned on Discoverability in Settings on GlideX.
  • It has Wi-Fi turned on.
  • It has Bluetooth turned on and within Bluetooth range.
  • If it is an Android device, please grant GlideX permission for “location access” to allow the device to be discovered.
  • If it is an iOS (iPad/iPhone) device, please keep GlideX mobile app in the foreground.

 

 

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Last update:
Saturday
Updated by:
Contributors