[Gaming DT] Troubleshooting - System Information Does Not Display My Product Name
Applicable Products: ROG G700 (2025) G700, ROG G700 (2025) GM700
If you have manually updated the BIOS and the product name displayed in the system information is not that of your gaming desktop, please refer to the following explanation.
Some models utilize the native design of ASUS motherboards, for example, the G700TF model is equipped with the ASUS B860M MAX GAMING AX motherboard rather than an ROG-specific motherboard.
When manually updating the BIOS, the BIOS for the ASUS motherboards can be compatible with gaming desktop products.
To provide the best user experience, it is recommended to use the BIOS file specific to the gaming desktop for updates to retain the exclusive design of the gaming desktop.
Please download the BIOS update file from the ASUS support site under the gaming desktop product name page (e.g., G700TF) and manually perform the BIOS update again to restore the gaming desktop name in the system information.
Note: Learn more about How to update the BIOS using ASUS EZ Flash.
If your problem is not resolved, please contact ASUS customer service center for further assistance.
