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Widevine L1 lost on Asus Zenfone 5z

zainzidane
Star I
After updating to Android 10 I seem to have lost the widevine L1 certificate all of a sudden. When I checked on Netflix it says that my device has L3 certificate (check screenshot). Is this a know bug? Please help.
However the DRM info app shows the device has L1 certificate (check screenshot). Is it a problem with Netflix then?
BC95JR5B4C6N.jpg

BL562JKRP1LB.jpg

14 REPLIES 14

pauloajm
Star II
Is there a fix already? DRM shows L1, but netflix shows L3.
EU phone (Portugal) running the latest version of Android available in the website: 100.10.107.70_20200320
Netflix 7.58.0 build 26.34888

AmitGarde
Community Legend II
pauloajm

Is there a fix already? DRM shows L1, but netflix shows L3.

EU phone (Portugal) running the latest version of Android available in the website: 100.10.107.70_20200320

Netflix 7.58.0 build 26.34888


View post
Netflix HD is fixed alredy in .46 update
Try to clear cache n storage for netflix from apps and notifications option in settings and then relogin ur issue will be solved
If not re-install netflix app and then check
Thankyou 😊

pauloajm
Star II
It works, after clearing "storage" as well.

it works for me 🤠 after cleaning storage on Netflix App
but prime video still not working

AmitGarde
Community Legend II
ca.srinath.chowdary

it works for me 🤠 after cleaning storage on Netflix App

but prime video still not working


View post
prime video FHD support is totally dependent on amazon ASUS has passed all possible requirement n procedures with amazon now implimentation totally depends on amazon if in future they decide to add more devices to support lists adding 5z in list,so 5z may or may not get FHD
Just wait n watch 🤞😊