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Netflix playback specification reduced to SD after updating Asus 5z to Android 10

raghav170899
Star II
Just got the update to Android 10 on Asus 5Z. Earlier Netflix used to stream in full Hd but now it says SD in Maximum Playback Resolution. Contacted Netflix support, they say contact Device Manufacturer. Have a HD plan on Netflix...
Asus please fix this

40 REPLIES 40

CH_ASUS
Community Legend II
anagani64

@CH_ASUS its not fixed in .36 update.


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Could you tell me your region? And did you unlock your bootloader?

ZT-7bfb0056
Star I
@CH_ASUS i too cant see hd contents on netflix after the recent android 10 update

pauloajm
Star II
Is there a fix already? DRM shows L1, but netflix shows L3.
EU phone (Portugal) running the latest version of Android available in the website: 100.10.107.70_20200320
Netflix 7.58.0 build 26.34888

AmitGarde
Community Legend II
pauloajm

Is there a fix already? DRM shows L1, but netflix shows L3.

EU phone (Portugal) running the latest version of Android available in the website: 100.10.107.70_20200320

Netflix 7.58.0 build 26.34888


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Netflix HD is fixed alredy in .46 update
Try to clear cache n storage for netflix from apps and notifications option in settings and then relogin ur issue will be solved
If not re-install netflix app and then check
Thankyou 😊

akkinenikrish
Rising Star II
amitgarde3

https://zentalk.asus.com/en/discussion/comment/85038#Comment_85038

Netflix HD is fixed alredy in .46 update

Try to clear cache n storage for netflix from apps and notifications option in settings and then relogin ur issue will be solved

If not re-install netflix app and then check

Thankyou 😊


View post
yes..
wt abt Amzn prim vid??
no Hd plybk avail