After all that I have gone through with Asus help and support experience.
As a customer I really feel bad that buying a so called Premium Rog phone and Asus policy stating 2 years of security update and 2 OS upgrade software side support no longer makes sense if the customer buys the phone after couple of years or in later years than the actual phone release date. Ofcourse customer gets 1 year of Asus warranty, No matter when they buy the phone but still for anything rushing to the service center will be the only option Asus left.
So as a customer point of view to get all the help and support buying the latest version is the only option Asus so called policy changes just forcefully implied in their customers.
Either way its foolish to buy an older version of so called premium rog phone. And it seems Asus is still selling those just to clear their stock and not at all thinking of their customers.
Taking conclusion from all these Asus forcefully wants and pushing their customer to get the latest released rog phone is the customer wants a better help and support experience.
RIP ROG for me. Wise option for better customer experience is to switch brand and no loner rely on Asus anymore. As Asus doesn't care for all of their customers but only those who get their latest released devices.
